Full Conversation
Excuse me, do you have this shirt in a medium size?
Certainly. Let me check that for you.
Could I try the blue one and the grey one, please?
Yes, of course. I can help you with that.
Great. I just want to make sure I have understood everything correctly before we continue.
No problem. It is always better to confirm the details than to guess.
The blue one fits better. Is this the final price or is there a discount today?
That is clear. Let me confirm the detail for you.
Okay, I understand. Let me repeat the main point in my own words so I remember it.
Perfect. Go ahead. If anything is missing, I will correct it.
I will take it. Could you tell me where the billing counter is?
Of course. I will take care of that now.
Thank you. That makes the situation much easier for me.
You are welcome. I am glad we could sort it out clearly.
Useful Expressions
- Could you please…?
- If I understand correctly…
- Could you say that again, please?
- Thank you. That’s clear now.
Speak it aloud
Read the conversation once. Then choose one role and speak only that role aloud. On the second round, close the page after each line and try to respond naturally in your own words.
Practise This Situation with TimerPractice Challenge
Keep the same situation but change two details. For example, change the time, place, problem, preference or reason. Try to continue the conversation for one extra minute without reading.