Full Conversation
Hello. I have a reservation for two nights under the name Basak.
Yes, I can help. Let me check the travel details with you.
Could you tell me what time breakfast is served and where the restaurant is?
Certainly. I will explain the easiest option.
Great. I just want to make sure I have understood everything correctly before we continue.
No problem. It is always better to confirm the details than to guess.
Is the Wi-Fi password written on the key card holder?
That is correct. I will confirm it once more so you can travel without confusion.
Okay, I understand. Let me repeat the main point in my own words so I remember it.
Perfect. Go ahead. If anything is missing, I will correct it.
Thank you. Could you also tell me the checkout time for Thursday?
You are welcome. Keep an eye on the signs or announcements in case anything changes.
Thank you. That makes the situation much easier for me.
You are welcome. I am glad we could sort it out clearly.
Useful Expressions
- Could you please…?
- If I understand correctly…
- Could you say that again, please?
- Thank you. That’s clear now.
Speak it aloud
Read the conversation once. Then choose one role and speak only that role aloud. On the second round, close the page after each line and try to respond naturally in your own words.
Practise This Situation with TimerPractice Challenge
Keep the same situation but change two details. For example, change the time, place, problem, preference or reason. Try to continue the conversation for one extra minute without reading.