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Hello. I would like to open a savings account. What documents do I need?
Certainly. Let me check that for you.
I have my identification and address proof with me. Do I also need photographs?
Yes, of course. I can help you with that.
Great. I just want to make sure I have understood everything correctly before we continue.
No problem. It is always better to confirm the details than to guess.
Is there a minimum balance that I need to maintain every month?
That is clear. Let me confirm the detail for you.
Okay, I understand. Let me repeat the main point in my own words so I remember it.
Perfect. Go ahead. If anything is missing, I will correct it.
Thank you. Could you show me where I should submit the completed form?
Of course. I will take care of that now.
Thank you. That makes the situation much easier for me.
You are welcome. I am glad we could sort it out clearly.
Useful Expressions
- Could you please…?
- If I understand correctly…
- Could you say that again, please?
- Thank you. That’s clear now.
Speak it aloud
Read the conversation once. Then choose one role and speak only that role aloud. On the second round, close the page after each line and try to respond naturally in your own words.
Practise This Situation with TimerPractice Challenge
Keep the same situation but change two details. For example, change the time, place, problem, preference or reason. Try to continue the conversation for one extra minute without reading.